Privacy Policy

Effective Date: November 13, 2026

SunRize Mechanical LLC ("SunRize Mechanical," "we," "us," or "our") provides heating, cooling and mechanical services. This Privacy Policy explains what information we collect through www.sunrizehvac.com, our phone and text messaging programs, and our service work, how we use it, and the choices you have.

Information We Collect

Information you give us: your name, phone number, email address, service address, and details about your equipment or service request when you fill out a form, call, text, or book an appointment.
Information collected automatically: IP address, browser type, device information, pages visited, and similar usage data, collected through cookies and analytics tools.

You can manage or block cookies through your browser settings. Some site features may not work properly without them.

How We Use Your Information

Schedule, confirm and perform service appointments
Send estimates, invoices and service updates
Respond to questions and provide customer support
Send text messages and emails you have agreed to receive
Improve our website and services
Meet legal and regulatory obligations

Text Messaging (SMS)

If you opt in to text messages, we use your mobile number to send the messages described in our Terms & Conditions. Consent to receive text messages is not a condition of purchasing any service. Reply STOP to opt out at any time or HELP for assistance. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages, who may not use it for any other purpose.

How We Share Information

We do not sell or rent your personal information. We share it only:

With service providers that help us run our business, such as scheduling, payment processing, messaging and website hosting, who may use it only to provide services to us
When required by law, subpoena or other legal process
To protect the rights, property or safety of our customers, employees or the public
As part of a merger, sale or transfer of our business, subject to this policy

Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information as long as needed to provide services, maintain service history for your equipment, and meet legal and accounting requirements.

Your Choices

Text messages: reply STOP to any message.
Email: use the unsubscribe link in any marketing email.
Access or correction: contact us to review, update or delete your information, subject to legal record-keeping requirements.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

SunRize Mechanical LLC
9657 N Biztown Lp
Hayden, ID 83835
Phone: (208) 699-9468
Email: office@sunrizehvac.com